Shipping & returns

Shipping

Delivery (3-7 business days after the billing date) :

  • Order value less than de $100 = $7.49
  • Order value from $100 to $149.99 = $9.99
  • Order value from $150 to $500 = $12.49
  • More than $500 = fee on request

Deliveries are made Monday through Friday by Purolator, except for statutory holidays. Shipping time is calculated from the moment the package leaves our warehouse. Delivery times are approximate and could be delayed due to factors beyond our control.

Delivery fees will be automatically calculated upon payment before your order is finalised. Delivery times do not include order processing times (1-2 business days).

Each order is delivered at the designated address. Once the purchase is complete, an email will be sent to confirm your order and your address.

If you see an error or if you wish to make a change, please contact the online sales department at info@belmont-inc.com by mentioning your order number. We will gladly make the desired modifications.

Returns

For online product purchases through www.belmont-sécurité.ca, we allow you 30 days to return your product if you are not satisfied.
Claims should be submitted as follows:
  • Send an e-mail to info@belmont-inc.com
  • Your e-mail must include the following information:
    • First name
    • Last name
    • Full address
    • Phone number (daytime)
    • E-mail address
    • Orner number (#)
    • Reason of return
Once your application is processed someone will contact you. The product will either be repaired, replaced or refunded at our discretion. XXXXX

Depending on the time of the year, please note that your claim may take up to 10 business days to be processed.

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